A counter-intuitive approach that removes the uncomfortable sales-pitch and any perception of pressure, Primespeak makes the process for optimum case acceptance easier, more comfortable, and above all ethical.
LEARN MORE VIEW UPCOMING DATESPrimespeak has proven itself as a unique and effective approach to achieving an enhanced patient experience, increased case acceptance, and increased patient retention and referrals.
Founded in psychology, neuroscience and an understanding of in-practice patient behaviour and mindset, this world-class dental communications training was developed from over 26 years of:
Primespeak has pioneered a new approach to not only the New Patient Exam but to the way dentists communicate with all their patients. During this workshop, you will explore why traditional and standard communication approaches simply don't work anymore.
You'll step into a new paradigm that totally shifts the dentist-patient dynamic.
And learn how you can increase treatment acceptance in an ethical way that also strengthens the trust your patients have in you and your practice.
This three-part interactive online seminar provides participants with the tools to increase dental case acceptance while building trust and long-lasting patient-clinician relationships.
Suitable for Dentists, hygienists, OHTs, and team members
12 CPD hours per course
Each course consists of
3 x 4 hour modules
In this 1-day workshop, you will learn how to present treatment options and get your patients to make informed decisions while building trust and long lasting relationships.
Suitable for Dentists, hygienists, OHTs, and team members
7 CPD hours per course
1 Day
Price varies based on role.
Our team of industry expert advisors have decades of experience in guiding practice owners and their teams.
Prime Practice's coaches and industry expert advisors can empower you and your team to improve your results.
Being a business Coach with Prime allows me to make meaningful change for the business owner and their teams by implementing systems and procedures that ease pressure and stress on the whole team.
For many years, Brett has delivered empowering and motivating workshops to dentists in the USA, UK, Singapore, Australia and NZ. His keynote speeches focus on how to build trust-based relationships with patients, using clear communication strategies.
Being a business Coach with Prime allows me to make meaningful change for the business owner and their teams by implementing systems and procedures that ease pressure and stress on the whole team.
The Primespeak series of lectures has greatly enhanced my ability to convey and present my treatment plans with confidence to my patients. I now have clear sequence and collection of verbal skills to do this in a very effective way.
Dr Harris, New ZealandPrimespeak is an exceptional tool to guide, educate and influence your patients to receive the optimal care you have to offer. With the tools Primespeak
provides, the stress of ‘selling’ dentistry will no longer permeate your practice. Patients will seek your care because of the caring, understanding and compassionate dentistry you provide.
Finally a blue print laid to follow the hardest thing in dentistry – helping the patient achieve their need. It’s easy to blame someone if it doesn’t work, but now the problem AND the solutions now lie within our grasp.
Dr Chacko, USAPrimespeak was extremely well presented in an easy to understand and follow manner. I wish I knew about this course when I graduated so I could have done it earlier. It has completely changed my outlook on the new patient exam for the better, especially in reducing my stress in fear of treatment plan acceptance. I would recommend this course to anyone.
Dr Pho, AustraliaWithout Primespeak, one simply cannot communicate effectively on a professional or personal level.
C Hill, AustraliaOne of the things I enjoy most about dentistry is truly getting to know my patients. One thing I dread most is rejection and feeling like I did not solve a patients’ problem. This course has helped me to present with genuine solutions, without the stress of feeling like I have to ‘close the case’. Thank you.
Dr Schwartz, USAPrime Practice has redefined how I approach dentistry as a career and as a way of life. Suddenly, I am not dodging patients in the supermarket, but approaching them as friends. Patients now see me as someone who is on their side.
De Ang, New ZealandThe Secrets of Primespeak
In this e-book, you will learn an innovative concept in patient communication. Download now.
Book a 15 minute chat below.
Communication is a skill that can be learned and developed, and one that is not commonly the strong suit for many dentists. There is almost always a gap between what patients think they need and what the dentist thinks they need, and communication is what bridges that gap. This course was created by dentists for dentists and dental teams based on an approach that worked effectively for them in practice. Over the last 25 years, it’s been backed by the success of thousands of dentists across the globe who’ve attended the course and experienced the difference it makes to the patient-clinician dynamic and ultimately to case acceptance and patient retention.
This workshop will dramatically shift the patient-clinician dynamic. It will:
Primespeak was originally designed for dentists. We recognise practices need to work as a team and so we tailored the program so that all clinicians and team members will find the tools, techniques and strategies immensely valuable and useful. In fact, to implement the Primespeak approach effectively requires an aligned team effort so that everyone is on the same page, speaking the same language. We therefore encourage the full team to attend Primespeak, wherever possible.
John Hancock said that “the greatest ability in business, is to get along with others and to influence their actions”. As a health professional, you have an ethical responsibility to influence your patients towards options that will best support their oral health and well-being. That’s very different from over-servicing or pushing treatment options that patients don’t really need. Primespeak is founded in robust neuroscientific principles and is a relationship-based approach that removes any hint of sales pressure. When Primepseak is implemented effectively, patients will make informed decisions and will feel supported, respected and cared for, regardless of the choices they make.
Increased case acceptance is often an outcome when clinicians focus on building trust and increasing a patient’s ownership of their oral health conditions.
Primespeak provides a paradigm shift from the traditional approach to communication and the New Patient Exam. Based on ethical, non-scripted foundations, it provides a toolkit of techniques rather than a recipe to be followed to the letter. In many ways, it’s quite a counter-intuitive and strategic approach, and in this sense, is unlike anything else in the market.
Absolutely. Improving communication always requires practice and refinement, a little like learning a new language. The most effective users of Primespeak refresh and extend their communication toolkit on a regular basis, which means they often revisit the workshops to hone their skills.
The content of both workshops is the same, so the decision really depends on other factors. The face-to-face workshop is an intensive day, and allows you to start implementing the approach immediately. The virtual workshop extends over three weeks, and allows you to absorb the content over time. The virtual workshop has 4 extra hours which allows for more skills practice and a slightly deeper exploration of some of the concepts. The virtual workshop is engaging and interactive, with break-out rooms for skills practice. You have the option if you find face-to-face workshops a more effective learning environment.
Enjoy a comprehensive video library with 86 bite-sized videos, encompassing 18 hours of self-paced training. Accessible for 12 months, this “GO-TO” resource enables you to refresh principles and enjoy case studies to help with your technique and delivery.
Find out moreEnjoy 3 x 1-hour coaching sessions to discuss active cases of yours, refresh the content learnt and gain confidence in the Primespeak-proven techniques to increase case acceptance and patient loyalty.
Find out moreThis unique opportunity allows you to bundle the Video Library together with 3 focused 1-on-1 Primespeak specific coaching sessions focused on refining and implementing your Primespeak skills.
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